Cancellation eligibility varies by plan.
All Shutterstock plans are set to auto renew.
Reviewing and editing your account information is simple. Read on for details.
Shutterstock subscription plans are set to auto renew for your convenience.
All receipts are stored in your account, so you can access and/or print them [...]
Yes, but this won’t stop your monthly billing.
For certain plans, an early cancellation fee may be assessed. Learn more here.
If you’re having problems completing credit card purchases online, we will gladly [...]
If you saw a charge from STK*Shutterstock, it’s for a Shutterstock image, video, or [...]
While we don't provide invoices for online purchases, receipts are readily available [...]
Shutterstock is required to collect tax on all sales where applicable.
Learn about Shutterstock’s international tax collection policy.
There are a couple potential reasons for this. Read on for more info.
Shutterstock offers a free trial as well as a free image of the week.
Auto Renewal is an easy way to ensure your available Shutterstock downloads remain [...]
Payment via Paypal is not currently supported. We do, however, offer other [...]
A valid VAT number must be provided at the time of your order. For past charges [...]
It depends on which plan you have. Learn more here.
Yes! Contact Shutterstock Support to get an invoice and instructions on paying via [...]
Easily manage payment methods and billing address.
If you have a VAT number, you will need to enter it in your account here. If [...]
This means that we've added your VAT number to your order, removing VAT from your [...]
If you’ve received a discount code, you can use it toward any Shutterstock Standard [...]
Customers in the Netherlands can enter a valid VAT number to exempt their purchases [...]
Purchase order and periodic invoicing is available exclusively with our corporate [...]
Sales tax may be assessed on purchases based on state and local tax laws.
This means you once transacted with Shutterstock's Netherlands business entity, [...]
This is due to European Union regulations that require invoices to show currency [...]
Coupon discounts do not carry over upon plan renewal. Learn more about this here.
In some cases, Shutterstock can agree to fill out and sign customer vendor [...]
No, your existing downloads will remain intact until your pack or plan expires.
Yes, Auto Renewal is available for monthly subscriptions. Read on for more info.
Yes, Auto Renewal is available for image packs. Read on for more info.