Auto Renewal

How do I cancel my Shutterstock plan?

Cancellation eligibility varies by plan.

How do I turn off Auto Renewal?

All Shutterstock plans are set to auto renew.

How does auto renewal work?

Shutterstock subscription plans are set to auto renew for your convenience.

What’s this charge from STK*Shutterstock?

If you saw a charge from STK*Shutterstock, it’s for a Shutterstock image, video, or [...]

What is Auto Renewal?

Auto Renewal is an easy way to ensure your available Shutterstock downloads remain [...]

Does Shutterstock charge any cancellation fees?

For certain plans, an early cancellation fee may be assessed. Learn more here.

When will I be billed for Auto Renewal?

It depends on which plan you have. Learn more here.

Can I turn off auto renewal on an annual plan with monthly billing?

Yes, but this won’t stop your monthly billing.

Why can’t I remove my credit card from my account?

There are a couple potential reasons for this. Read on for more info.

How can I change my Billing information?

Easily manage payment methods and billing address.

Does my coupon carry over after my plan Auto Renews?

Coupon discounts do not carry over upon plan renewal. Learn more about this here.

Shutterstock Tax Collection (US)

Sales tax may be assessed on purchases based on state and local tax laws.

Does Shutterstock offer Auto Renewal on monthly subscription plans?

Yes, Auto Renewal is available for monthly subscriptions. Read on for more info.

Does turning off Auto Renewal remove access to my existing downloads?

No, your existing downloads will remain intact until your pack or plan expires.

Does Shutterstock offer Auto Renewal on image packs?

Yes, Auto Renewal is available for image packs. Read on for more info.

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