Auto Renewal

How do I turn off Auto Renewal?

Have a question about Auto Renewal or plan cancellation?

How do I cancel my Shutterstock plan?

Cancellation eligibility varies by plan. Learn more here.

I have an annual plan with monthly billing. Can I turn off Auto Renewal?

Yes, but this won’t stop your monthly billing. Learn more here.

Does Shutterstock charge any cancellation fees?

For certain plans, an early cancellation fee may be assessed. Learn more here.

What’s this charge from STK*Shutterstock?

If you saw a charge from STK*Shutterstock, it’s for a Shutterstock image, video, or [...]

How does Auto Renewal work?

Exactly how does Auto Renewal work on my account? Learn more here.

Why can’t I remove my credit card from my account?

There are a couple potential reasons for this. Read on for more info.

When will I be billed for Auto Renewal?

It depends on which plan you have. Learn more here.

Shutterstock Tax Collection (US)

Sales tax may be assessed on purchases based on state and local tax laws.

Does turning off Auto Renewal remove access to my existing downloads?

No, your existing downloads will remain intact until your pack or plan expires.

What is Auto Renewal?

Auto Renewal is an easy way to ensure your available Shutterstock downloads remain [...]

Does Shutterstock offer Auto Renewal on monthly subscription plans?

Yes, Auto Renewal is available for monthly subscriptions. Read on for more info.

Does Price Protection include the discount I got with my coupon?

Price Protection locks in the base price of your plan, excluding coupon discounts.

Does Shutterstock offer Auto Renewal on image packs?

Yes, Auto Renewal is available for image packs. Read on for more info.

Does my coupon carry over after my plan Auto Renews?

Coupon discounts do not carry over upon plan renewal. Learn more about this here.

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