How do I change my password or regain access to Shutterstock?

Forgot password

Shutterstock makes it easy for you to get back into your account quickly and securely. First, click the Log in button on the top right of the home page. Then, you will be able to click Forgot your password? and enter the email you use for Shutterstock. A password reset email will be sent to you instantly. Be sure to check your spam box if an email does not appear in your regular Inbox.

Forgot email 

We will let you know if the email address you entered is not in our system, and prompt you to try another email address. Once you enter the correct email associated with your Shutterstock account, you’ll be able to request a password reset link.

If you are unable to identify which email address you used, please contact us and we will be happy to help you regain access, provided you can verify key details in the account. If you know your Shutterstock username, or have received a recent charge, this information can help us assist you quicker in regaining access to your account.

Logged in, but forgot password

You can update your password from your Profile in your account details. If you are logged in but do not remember your current password, just log out and use the Forgot your Password? link to get a password reset email.

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