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How do I cancel my Shutterstock plan?

To guarantee that you have access to all the downloads you need right when you need them, Shutterstock plans are offered on a subscription basis and are all set to auto renew. 

Although there are significant benefits to keeping your plan active, you can control your billing options based on the following guidelines.

 

Annual Subscriptions paid monthly

Annual plans are billed monthly and offer a discounted monthly price for content because you made a year-long commitment. If you need to cancel before your year is up, there may be a plan price adjustment assessed for cancellation. The adjustment is equivalent to the savings you have received so far in this plan.  If you have an annual subscription and need to cancel before the commitment is done, please contact us.

 

On-demand Packs and Monthly Subscriptions

Because our on-demand packs and monthly subscriptions are automatically renewed, turning off auto renewal on these plans will effectively cancel them by preventing any further charges, but you can still access the remaining downloads in your active month or pack. On-demand packs provide access for a year to any remaining downloads you have purchased. When monthly plans are cancelled, you retain access until the end of your billing period. To cancel these plans, go to your Plans page and turn off the auto renewal option.

 

Questions?

If you have questions about how to cancel your subscription plan or how to address anything else in your account, we encourage you to contact one of our representatives today through live chat, email or with a phone call.

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