How do I receive payment via Payoneer?

How do I change my payment method to Payoneer?

To change your payment method, navigate to your Account Settings page. Select Payoneer from Payout method dropdown, and click the Connect Account button.

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If you already have a Payoneer account, enter your Payoneer username and password in the pop up box and press Continue. It may take a few minutes for your Shutterstock account and your Payoneer account to link successfully. When the link is made, you’ll see a message that says your account is connected.

If the account connection fails, you may have entered the wrong username or password. For more information or to reset your password, contact Payoneer.


What if I don’t have a Payoneer account?

You can register for Payoneer directly from your Shutterstock Contributor account. From your Account Settings page, select Payoneer from the Payout method dropdown. If you don’t have a Payoneer account, select “Create One.”

Follow the prompts to create a new account. To register with Payoneer, you’ll need to enter

  • First and Last Name

  • Your email address

  • Your date of birth

  • Your contact details (including your address)

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You’ll also be asked to create

  • Username

  • Password

  • Security questions 

Depending on whether you choose bank transfer or prepaid Mastercard card, you’ll need to enter different bank details (for example, account type, bank details like currency and country, and your account numbers). You may be asked to provide a scanned copy of a government issued identification document like a passport.

Payoneer reviews each account application. You will receive an email confirmation from Payoneer within the next several business days, once your application has been reviewed. 

To log in to your Payoneer account, visit and enter the Payoneer username and password you created during sign up.

When do changes to my payment information go into effect?

If payout settings are changed after the last day of a month, they will go into effect the following month. The article How do I get paid for my work? explains our payment process in greater detail.

How do I contact Payoneer?

They offer around-the-clock support in many languages, by e-mail, live chat, and telephone.

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