Hello, We recently announced some improvements to our search algorithm and infrastructure. We fixed a glitch that caused some images to temporarily not appear in search results. We also improved the reliability of the “New” sort order. We tested these improvements with customers and the results have been very positive.

We’ll be testing an additional improvement next week. Our “New” sort order will display more accurate and relevant results. In some instances, a more accurate search result will take slight precedence over upload date, but the search experience for customers will be greatly improved. As a result, it will be less likely to find irrelevant images under the “New” sort order, but applying accurate metadata to your images remains critical.

It is important to note that the core principles driving our algorithms are not changing. These optimizations will create an improved balance of accuracy and freshness and we want to keep you informed as we conduct testing and make updates.

Best Regards,

The Shutterstock Team